Steve Lacerda worked on improving customer satisfaction and loyalty at BlueArc Corporation


Demonstrating management experience within support and service roles, a global technical support manager possesses great expertise in Microsoft operating systems and SQL Server database administrator level. He also holds a solid background in hosting and virtualization technologies. He is responsible for the managing of the Global Technical Support Team and to ensure 24/7 support coverage. Besides, he proactively reviews, monitors and improves the service levels. 

Serving as a manager in Global Technical Support at BlueArc Corporation from 2003-2006, Steven Lacerda worked on improving the customer satisfaction and loyalty. He improved the metrics by revealing system-wide defects. Additionally, he trained the employees and clients on NAS hardware and software solutions. Steven managed global technical support with an overall satisfaction rating of 4.8 out of 5.0.

Including anything from simply programming the data of a website to adding client liaison and network security, web development is the best way to make people aware of the services or the products that you are offering and to make a better understanding of why your products are relevant and necessary for the clients to buy. Web development will enable you to communicate with your visitors effectively and will improve your connectivity. 

Being a team player with good communication skills and an object-oriented background, Steven Lacerda currently works as a web developer in N3N. Serving here since 2017, he has created maintainable and reusable React components in connection with Semantic and Kendo libraries. He has also learned C# multi-threaded processing in conjunction with sockets and database access.
Pertaining to his education credentials, Steven Lacerda pursued Financial Economics at University of California in Santa Barbara in 1999.

Comments

Post a Comment

Popular posts from this blog

Steven Lacerda knows how to create high-performance React components

Programming the code in order to make a highly functioning website”, this is what a web developer is responsible for. He always makes sure that the website is neither simple nor complicated. It needs to be designed in such a way that the end users feel no difficulty in navigating them.  Keeping in mind the specifications of clients and customers, a web developer builds the website. He analyzes the user needs to make it sure that they are being provided with the proper content as well as graphics. Besides, he converts written, graphic, audio and video components to the compatible web formats. Apart from having the natural characteristics of a web developer, it is also imperative to have hard technical skills. Undeniably, websites have become a great component for businesses to stay competitive in the market. With great familiarity with technology and understanding of how the web servers operate, these web developers have the ability to communicate effectively, set goal...
Read more

Steven Lacerda learned C# multi-threaded processing

keeping in mind the specifications of clients and customers, a web developer builds the website. He analyzes the user needs to make it sure that they are being provided with the proper content as well as graphics. Besides, he converts written, graphic, audio and video components to the compatible web formats. Working as an established programmer at N3N since 2017, Steven Lacerda has created maintainable and reusable React components in connection with Semantic and Kendo libraries. Besides, he contributed towards react-bootstrap-table npm module. So far, React has changed the way developers think of building the web apps. Thus, it makes it necessary for the developer to understand how it works. He learned C# multi-threaded processing in conjunction with sockets and database access. Pertaining to the major projects Steven Lacerda accomplished, Steven Lacerda has implemented a rolldown infographic in an existing site using d3, wow, and skrollr animation libraries. Besides, ...
Read more